Issue
When attempting to save a newly created batch, the following error message displays:
Unable to convert batch (number).
The batch then displays in Pending status in the Open Batch menu, but when you attempt to access it a message generates indicating:
Batch image no longer exists
This is because the Windows account running the pVault App Service either cannot access its Temp folder or has no folder at its %Temp% path.
Resolution
Access the pVault Application Server Dashboard.
Click the APP SERVICE tab.
Log in to the pVault APP Service with the account running the pVault App Service.
This will recreate the Temp folder.
Note: Ask your IT professional or provider to verify that no scheduled maintenance scripts are systematically set to delete that particular account's Temp folder.